Banking

Business account closed? Pick your processor.

When Stripe, Wise, Revolut, Mercury or PayPal close your account, the playbook is processor-specific. Pick yours below for the real reasons accounts get closed there, what happens to your funds, and what banking infrastructure actually replaces it.

Payment processor
Stripe

Radar risk engine closes accounts when MCC drifts or chargeback rate ticks above 0.75%.

EMI
Wise

Compliance engine closes accounts on pass-through patterns and crypto-adjacent counterparties.

EMI
Revolut Business

Section 40 holds freeze the full balance when transaction monitoring flags counterparty risk.

Payment processor
PayPal Business

Permanent limitation freezes funds for 180 days and almost never reverses on appeal.

Neobank
Mercury

Partner-bank de-risking via Choice or Evolve closes accounts with a non-negotiable 30-day notice.

Neobank
Relay

Thread Bank or Evolve issue the de-risking call; Relay just delivers the notice.

Neobank
Monzo Business

Personal-use patterns and crypto-exchange counterparties trigger immediate freezes.

Neobank
Starling Business

60-day notice, no negotiation; FOS won't force Starling to keep a customer it has exited.

EMI
Tide

ClearBank-driven batch reviews freeze accounts and take 30 to 90 days to resolve.

Neobank
Cashplus

Strict end of UK SME banking; closures driven by KYB refresh failures and risky inbounds.

Bank
HSBC Business

Ongoing de-risking programme exits offshore-linked SMEs with a non-negotiable 60-day notice.

Bank
Barclays Business

Risk-appetite portfolio reviews close non-fitting SMEs on a fixed 60-day notice.

Bank
Lloyds Business

Portfolio-cycle exits hit crypto-touching and offshore-linked SMEs on 60-day notices.

Bank
NatWest Business

Commercial Banking risk-appetite exits typically affect SMEs with offshore links or restricted MCCs.

Bank
Bank of America Business

BSA/AML-driven exits with a 30-day notice; no commercial appeal route.

Bank
Chase Business

Risk-policy exits with 10 to 30 day notices and no commercial appeal.

Bank
Wells Fargo Business

BSA/AML-driven exits with a 30-day notice and no commercial appeal route.

EMI
Airwallex

Compliance reviews freeze multi-currency balances when MCC drift or card-acquiring spikes appear.

EMI
Payoneer

Marketplace freelancer exits driven by MCC restrictions and KYC refresh failures.

EMI
TransferWise (legacy)

Legacy TransferWise closures stem from the same tightened Wise compliance posture.

Payment processor
Square

90-day payout hold and a single-pass appeals form; appeals rarely succeed.

Payment processor
Shopify Payments

Powered by Stripe — same 120-day hold and same appeal failure rate.

Payment processor
Braintree

Termination usually triggers a 5-year MATCH listing — a bigger problem than the held balance.

Payment processor
Adyen

Enterprise acquirer; closures are contractual exits with 30 to 90 day notice and 180-day reserves.

Payment processor
WorldPay

Scheme-threshold breaches close merchants and hold rolling reserves for 180 days.

Payment processor
SumUp

Closures hit small retailers and tradespeople; 60 to 90 day fund holds typical.

Payment processor
Zettle

PayPal-owned; closures often cascade to the linked PayPal Business account too.

Payment processor
Checkout.com

Enterprise acquirer; iGaming and crypto exposure are the most common exit drivers.

EMI
Paysend

Corridor-focused; high-risk remittance patterns trigger compliance exits.

Payment processor
Stripe Atlas

Stripe closure cascades to the Atlas partner bank — the whole US stack collapses in days.