The short answer: a bank of two minds
PNC takes a split approach to digital assets, differentiating between personal and business activity. For a personal customer, sending money from a PNC account to a major, regulated exchange like Coinbase or Kraken is usually without issue. The bank's transaction monitoring may flag the initial transfer, but once it is established as a pattern to a known entity, subsequent transfers are typically fine. The key is that the funds originate from legitimate, documented sources like a salary or investment income.
For businesses, PNC's crypto policy is far more restrictive. The bank will not knowingly open an account for any business whose revenue comes primarily from cryptocurrency activities. This includes exchanges, OTC desks, crypto funds, NFT projects, and DAOs. If an existing business client pivots into crypto, PNC is likely to off-board them following a risk review. The bank's quiet institutional involvement in the digital-asset ecosystem does not translate into an open risk appetite for SME or commercial clients dealing in crypto.