Revolut closed your business account. What to do next.

Save the closure email and any in-app messages with their dates. Note whether the notice says the account is under review, will close on a future date or is already closed. Check whether you can still export statements, beneficiary details and transaction histories; download these while access remains available. Record outstanding invoices, payroll, tax payments, subscriptions and pending card settlements so you know which payments need new instructions.

Use the in-app support channel to ask what documents are required, which transactions remain possible, how to nominate a receiving account and whether a deadline applies to your specific account. Do not assume you can transfer money immediately: a compliance restriction can prevent outgoing payments even while a closure notice is open. Keep copies of every response and avoid sending sensitive identity documents outside Revolut's official channels.

Follow the instructions in your own closure notice rather than relying on a published timeframe. Ask Revolut whether it requires an account in the same company name, what beneficiary details to supply and whether any particular currencies or pending settlements need separate handling. If your company lacks another account, explain that to support and ask for the permitted return process in writing. Never substitute a director's personal account, nominee or unrelated third party without explicit authorization.

If a transfer is delayed, ask for the specific outstanding document or procedural step and retain a dated record of your requests. You may be asked for invoices, contracts or source-of-funds evidence. A complaint through the provider's formal process can be appropriate if you disagree with a decision or believe a review has taken too long; the available escalation route depends on your account's contracting entity and jurisdiction. A complaint does not automatically remove lawful restrictions. Revolut's own business terms govern the account: https://cdn.revolut.com/terms_and_conditions/pdf/business_terms_11406bc2_1.3.0_1769606803_en.pdf

A closure notice may not explain the underlying reason. Possible categories include incomplete business verification, changed ownership or business activity, disputed payments, transaction patterns that do not match the onboarding profile, sanctions concerns or a change in the provider's risk appetite. These are possibilities, not a diagnosis of your case. A temporary review does not necessarily mean a final closure, and a closure is not proof of wrongdoing.

Compare the information in your original application with actual counterparties, payment flows, countries served and regulatory permissions. If the description is no longer accurate, disclose the change in future applications. Do not hide a previous closure, invent a different business model or route restricted funds through an intermediary. The next institution will independently decide whether the documented activity fits its own policies.

We start with the legal entity, beneficial owners, operating countries, products, customer geography and the actual flow of funds. The file should include formation and ownership documents, recent statements, invoices and contracts, a plain-English explanation of the business model, any applicable licences and a complete account-closure timeline. For merchants, we also review refund and dispute handling; for regulated activity, we verify the jurisdiction-specific permission before an introduction is considered.

We then identify the type of bank or electronic-money provider whose published eligibility and onboarding requirements could fit the profile. Country of incorporation alone is not enough: residency, counterparties, currencies, licensing and activity all matter. Xavion can help prepare the file and coordinate an introduction where appropriate, but the institution alone decides whether to open an account. We do not promise acceptance, bypass compliance checks or claim to recover funds held under an active review.

Tell affected customers and vendors where future payments should be sent only after a new business account has been opened in the correct entity name. Update invoices and recurring payment instructions, and reconcile any payments already initiated to the old account before resending them. Coordinate payroll and tax obligations with qualified local advisers if an account restriction affects due dates. Keep the original transaction trail intact for your accountant and any future onboarding review.

Avoid submitting multiple contradictory applications in a rush. A well-documented account application explains what happened, what activity the replacement account will support and which controls have changed. A provider may still decline the application for reasons unrelated to the Revolut exit; the objective is an accurate fit, not a guaranteed workaround.

There is no reliable universal schedule for a restriction review, return of funds or replacement account opening. Timelines depend on the provider, account entity, payment rail, document completeness and whether a legal or compliance hold applies. Ask Revolut for the applicable process in writing and follow the formal complaints route if necessary. UK and EEA business accounts may be subject to different contractual entities and escalation arrangements, so check your own terms and notice rather than assuming one procedure applies everywhere.

If you need replacement banking, an initial assessment can clarify the document gaps and likely eligibility criteria before you apply. Any bank or payment institution will perform its own KYC and risk assessment and may request further evidence or decline. Xavion does not control Revolut's review or promise that a new account will be approved.