What happens when Revolut closes an account
The process is unnervingly consistent. It typically begins not with a human conversation but with an automated flag. Your account may be temporarily suspended while they conduct a review, often requesting a deluge of documentation you have already provided. Following this, you receive the termination notice. It will refer to a section of their terms and conditions, but it will not specify the exact breach. This is intentional. Disclosing the specific trigger could, in their view, help others circumvent their compliance controls.
The most common triggers are automated. A sudden spike in transaction volume, a change in the geographic source of your payments, or a series of chargebacks can all raise red flags. Your Merchant Category Code (MCC) might 'drift' from your initial application, or their screening software may generate a false positive on a director's name. You are then stuck dealing with a support system that is not equipped to handle appeals for complex cases. The final decision is almost always irreversible, leaving you with the urgent need to find a new home for your company’s finances.