Why Wise closed your gambling account
Wise, like many popular fintech platforms, is not a bank. It is an Electronic Money Institution (EMI) that uses pooled accounts at large correspondent banks to move money. These underlying banks, such as JP Morgan or Citibank, impose their own risk policies on Wise. The moment their automated transaction monitoring or a manual review flags your account as being involved in gambling-related activities, they are obligated to act. Your business might be fully licensed and compliant, but to the systems at Wise and their banking partners, all gambling activity is often categorised as a single high-risk vertical they are unwilling to support.
This is not a reflection on the legitimacy of your operation. It is a commercial and operational decision. Servicing high-risk industries requires specialist compliance teams, enhanced due diligence procedures, and a constant dialogue with regulators. For a mass-market service like Wise, which is built for scale and low-friction onboarding, the cost and complexity of properly underwriting an iGaming business far outweighs the potential revenue. Their business model is based on volume and speed for low-risk clients. Your business simply does not fit that model, so they close the account to eliminate the perceived risk.