The specific problem for iGaming operators
The primary banking problem for an iGaming operator is not a lack of payment processing, but a lack of stable operational accounts. You may have a merchant services provider willing to process payments under MCC 7995, but they cannot provide the core current accounts needed for treasury, payroll, partner payouts, and profit distribution. When operators try to use fintech EMIs like Stripe, Airwallex, or Revolut for this purpose, they inevitably face account suspension. These firms state in their terms of service that they do not support gambling businesses. Their automated transaction monitoring flags gambling-related activity, leading to frozen funds and a lengthy, often futile, recovery process.
Even when approaching traditional banks, the outcome is rarely positive. Front-line staff at a high street bank like HSBC or Barclays might initially accept an application, not understanding the nuances of the iGaming industry. The application then spends weeks or months in the compliance queue, only to be rejected due to a fundamental mismatch with the bank’s internal risk policies. This leaves the operator in a dangerous position, unable to manage operational cash flow or pay suppliers. The core issue is finding an institution that can handle both the reputational risk of gambling and the specific operational requirements, like segregated player fund accounts.